Community Collaboration - Experience Pass Program
Increase and broaden access to educational, cultural and physical activities offered by area organizations.
Increase access and reduce financial barriers for first time visitors to educational, cultural and physical activities offered by area organizations.
80% of the visitors rate the enjoyment and value of the Experience Pass Program as good to outstanding.
Visitors select Experience Pass Program as a valuable activity.
Experience Pass Program serves as a model program.
The Experience Pass Program was very well received by the community. Library customers were excited about the program; the Rochester Public Library had many calls, visits and questions. Overall survey results were extremely positive.
Of those who were surveyed by telephone:
•100% rated the enjoyment of their experience at our partner organizations to be good to outstanding
•100% rated the value of the program to the community to be outstanding
•100% identified the Experience Pass Program as a valuable way to spend family time
The Rochester Public Library believes the program goal of expanding access to community activities by reducing financial barriers was met as 61% of those surveyed by telephone indicated that they would not have visited the partner organization if the free pass had not been available. 58% of those surveyed by telephone were first time visitors of the partner organizations.
Of those surveyed at our in-house partner programs:
•98% rated the programs to be good to outstanding overall
•98% rated the program as a good to outstanding way to spend family time
•95% rated the programs educational value as good to outstanding
Of the partner organizations that completed surveys:
•100% rated the ease of redeeming the library receipts for entrance as easy
•80% rated the value of the Experience Pass to their organization as good to very good
•100% indicated that they would consider participating in the program again
Quote from a partner organization:
“We hope you continue this. It brought people through our doors that have never been here and it has been a great introductory offer.”
Quote from an RPL staff member:
“Most people seemed to be genuinely excited about the program. Some families commented that they had checked out passes to places they wouldn’t normally visit. This program seemed to spark a lot of interest in the library and some nice comments about all the changes that have been made to the Children’s area.”
Quotes from Experience Pass participants:
“Great program! It allows people to go places they couldn’t afford to go.”
“Very enjoyable, my kids learned a lot. We would never have seen an 1800s house without this program.”
“I am grateful for this opportunity.”
Rochester Area Family YMCA, History Center of Olmsted County, Rochester Art Center, Rochester Parks and Recreation, Rochester Civic Theatre, Chester Woods Park, Southeastern Libraries Cooperating
Leo Aeikens - Albert Lea, Sally Baker - Austin, Martha Hauschildt - Brownsdale, Liz Wanschura - Caledonia, Carol Price - Cannon Falls, Denise Mullen - Chatfield, Nancy Smith - Dodge Center, Clint Patterson - Dodge County, Mary Jane Holland - Faribault, Judy Webster - Harmony, Kurt Carlson - Hokah, Marilyn Frauenkron Bayer - Houston, Lori Hopkins - Kasson, Rhana Olson - Kenyon, Robin Yaffe Tschumper - LaCrescent, Andru Peters - Lake City, Barb Payne - LeRoy, Robert Elliott - Lonsdale, Deanna Larson - Mabel, Robert Bruce - Northfield, Thomas Sherman - Olmsted County, John Pfeifer - Owatonna, Kim Aarsvold - Pine Island, Mary Schneider - Plainview, Charles Sparks - Preston, Sara Hoffman - Red Wing, Galen Malecha - Rice County, Diane Moench - Rochester, Valerie Hasleiet - Rushford, Jill Mueller - St Charles, Pat Falbo - Spring Grove, Carol Gross - Spring Valley, Janice Welch - Stewartville, Judith Schotzko - Wabasha, Dave Harms - Wabasha County, Judy Rusert - Winona County, Ann Goplen - Zumbrota