Operating Support

6: ?The infrastructure of arts organizations is strengthened through access to operating funds, professional development and best practices sharing.? We hope to hire a part-time office coordinator with advanced skills with social media. Additionally, we hope to increase the number of volunteers at an improved level of confidence using MAFAC's system for Gift Shop and ticket sales and awareness of MAFAC's programs and exhibits. Audiences will have more awareness of MAFAC and participate/attend more of MAFAC's programs and events, expanding MAFAC's reach. The office coordinator will work with the Executive Committee, meet volunteers and document their specific interests in volunteer work, and coordinate training to increase the volunteers' knowledge and confidence of working in the Gift Shop. The coordinator will track volunteer time and the number of hours MAFAC is open each week. Success will be shown by an increased number of volunteers, volunteer time, and open hours as compared to previous years. With proper training a volunteer should feel confident working with the SquareUp system that is used for sales and be able to manage all Gift Shop sales procedures. Tracking by the office coordinator will show an increased number of followers on social media. Increased attendance at events and responses from performance audience surveys will indicate increased effectiveness of multiple advertising, social media types, and overall satisfaction with concerts.